Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page for specific measurements and fit recommendations.
Are your products limited edition?
Many of our collaboration pieces and seasonal drops are limited edition. Once sold out, they may not be restocked.
How should I care for my tokidoki apparel?
We recommend machine washing cold with like colors and hanging to dry to preserve the vibrant colors and graphic integrity.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact support within 30 minutes of placement for any requested changes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Customs duties and taxes are calculated at checkout for most destinations.
Are the characters on the patterns unique to each item?
For all-over print items, the character placement is unique to each piece, making every garment one-of-a-kind.